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Wow. We rented a campervan for a little over two weeks in February/March 2019 and had zero, and I truly mean ZERO issues. The van was perfectly stocked, easy to drive, and SO cute. It was fun to wave to other Mad Campers on the road!! We also loved the way the back door opens up – we took full advantage of backing up to gorgeous views and enjoying a book, some lunch, or some wine. Customer service was lovely as well, we had a small rock chip in the windshield and they made it so easy for us to resolve the issue. Our time in New Zealand was an absolute dream, I can’t wait to do it again and we will certainly be using a Mad Camper!!